Lamp Store Policy
LOWEST PRICE + 25 % OFF GUARANTEE:
WE WILL BEAT ANY PRICE IMMEDIATELY + GIVE YOU 25 % OFF ANY 2ND ITEM !
Email us the link to any webpage showing an
identical lamp, shade or lighting at a lower price and we will immediately beat
that price plus get 25 % off the purchase of any 2nd item of your choosing
on our website - no exceptions - lamps, lamp shades or lighting.
E-Z RETURNS - NO REASON NECESSARY:
Custom Items and Custom Hand Painted Items Are Not Returnable.
Returns Must Be Received Within 14 Days of Original Ship Date.
1- Email us for an E-Z return authorization.
2- Return item in original condition and original packing.
3- Lamp shades must have original clear plastic wrap. Rewrapping charge is $15
for any shade.
4- Customer is responsible for all shipping costs for return items.
5- Refund less all shipping costs is issued immediately upon receipt - no
hassles - no waiting.
6- Items returned after 14 days from original ship date will not be refunded.
SHIPPING - NO DAMAGE GUARANTEE:
We have been shipping very fragile and expensive lamps, shades and glass
including authentic Tiffany lamps since 1979. We promise your shipment will
arrive safely without damage. In the rare event of a damaged item, notify us
immediately for a replacement.
Read Article: Customer Service - A Sweet
Member: Lincolnton/Lincoln County Chamber of Commerce